Hi @Clare217. Can you clarify what you mean when you say it is not recording correctly? The Snapshot Capture feature takes snapshot images at your selected interval. These are just images, and are not a video recording. You can view the snapshot images from the Event History Timeline in the Ring app.
0
•
12-01-2024 10:34:08
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Caitlyn_Ring
Hi @Clare217. Can you clarify what you mean when you say it is not recording correctly? The Snapshot Capture feature takes snapshot images at your selected interval. These are just images, and are not a video recording. You can view the snapshot images from the Event History Timeline in the Ring app.
0
12-01-2024 10:34:08
•