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Security Screws!
security-camera-mount

Argh I'm about to throw my ring doorbell on the street! I received the gen 2 for Christmas and it wasn't until I connected it that I discovered the security screws didn't come with it - just the 4 normal screws that are for the mounting pad so I can't return it to the hardware store where my husband bought it. The same store provided some tork security screws which were way too big so I ordered some "Ring Doorbell Replacement Security Screws" from Amazon which came today. They are small enough but the little screw driver I got with my doorbell doesn't fit in these screws and they don't look the same as the ones in the booklet (they are just tiny little looking normal screws with a teeny tiny star "hole". I also rec'd an email from Ring in the beginning with a very vague and confusing message about people using the wrong security screws potentially causing fires. Can anyone tell me what I should do from here?

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16-01-2022 03:42:02

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