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Ring "We need help verifying your address"

I'm attempting to set up my home with professional monitoring. However when I go to do so the ring App tells me "We need help verifying your address" and their system cannot verify my address. My address is indeed correct, it's on a new street however (all houses were built in 2019). Is their anyway to get this fixed so I can get professional monitoring.

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21-05-2020 20:11:01

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