General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
J
Return of Camera under Warranty
I have just received a new replacement camera under warranty. When I return the camera that has hardware problems, do I return the battery with it?
1627 •
0 •
0 •
30-12-2019 09:37:11
Responses (1)
- J
Thanks Chelsea. I did not keep the original box so will return all the pieces in the box/package that the new camera was forwarded in. I purchased my 3 cameras direct from Ring so you would have all the details of each camera purchased on record and via my Ring Plus plan
•0
01-01-2020 01:03:35
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Chelsea_Ring
Hey @Jules54. When returning a camera, please make sure that you return all parts and pieces with the original box it came in. If you are unable to process the return for any reason, please reach out to our support team at 1-800-656-1918!
0
01-01-2020 12:24:10
•