No Receipt for purchase
I'm amazed that a receipt isn't sent out as a matter of course for purchase and renewals! Clearly others have had issues in trying to confirm a purchase as all bone fide businesses would, yet Ring does not do so!!! Please change your policy so at least customers can legally prove a purchase has been made when doing our own accounts. Such a feature should readily be available in the App. All other companies manage this perfectly well, but not Ring!!! An unbelievable flaw in what is supposed to be a professional company!!!
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10-01-2022 06:36:20
Responses (3)
- J
Hi neighbors. If you have checked your [order history page](https://account.ring.com/account/order-history) on your Ring account and cannot find your order, please give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance. We cannot help with this in the Community since we do not have access to account or order information.
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06-11-2023 04:04:24
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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06-12-2023 04:05:02
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user65090
Same problem for me. Nothing shows under the account status, payments, or orders.
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04-11-2023 03:34:11
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