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Network traffic destinations?
Hello,I have read https://ring.com/support/articles/xws8s/Protocols-and-Ports-Used-by-Ring-Devices which outlines the network-ports that Ring-devices use.However, in our corporate environment, in addition to the ports I also need to specify the destination URLs or IP-addresses/ranges that the devices need to access.Is this information available somewhere?Thanks in advance!
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04-09-2024 11:50:17
Responses (1)
- U
Thanks Justin, but I don't have any issues with the device or its connectivity per se.My problem is that I need to inform my corporate on which destinations the device will talk to, or they will not open the firewall for me so I can make use of the device.I just don't understand why this is not public information and written in the article mentioned above? Surely these details must be known by the Ring-team?
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06-09-2024 08:54:44
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Justin_Ring
Hi @user_522618. I do not have that information available. However, if you are having issues connecting the Ring devices to the Wi-Fi network at your location and the basic troubleshooting steps have not worked, give our support team a call for further assistance.
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05-09-2024 19:36:05
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