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U
Multiple owners at a location?
shared-users
troubleshooting
app-request

Hi, how can I let a shared user have the same ownership controls as the owner? They want to be able to change motion detection settings etc without having to ask me each time? Thanks. Or is it possible to change ownership to someone else?

787

0

0

22-01-2023 01:16:33

Responses (2)

  • C

    Hi @user34074. At this time, there can only be one owner of a Ring device. Whoever originally set up the Ring device on their Ring account is the owner, and they're the one that can edit the motion settings. You can add someone else as a [Shared User](https://support.ring.com/hc/en-us/articles/115005235186-Controlling-Ring-Devices-With-Users-and-Roles), which will allow them to receive notifications and access the Live View on the shared device. Other neighbors have requested the option to have multiple owners for one device, which you can find [here](https://community.ring.com/t/additional-owner-to-one-location/4594). Please feel free to vote for that request, as our team uses the Feature Request board to gather and share new ideas with our teams.

    0

    23-01-2023 05:00:49

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      22-02-2023 05:00:56

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