General Topics

Not sure where to look? Browse general posts, topics, conversations and more.
U
Merging an existing account with my own
hardwired-video-doorbell
cs-support
wireless-security-cameras

We just bought a second home with a Ring doorbell and several cameras. Our main residence already has a Ring system. We would like to add the new system to our existing account and I have added a new location. However, we don’t have the QR codes available to add the devices and some of the cameras are inaccessible under the roof eaves. Is there a way to simply merge the old system to our account, or do I need to manually add each device to the new location I created? How can I do this if I don’t have the QR codes?

425

0

1

14-01-2023 08:56:17

Responses (1)

  • T

    Hi @user33280. For this concern, you'll need to reach out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    17-01-2023 07:16:30

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution