‎Merging 2 household accounts

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TDS

Merging 2 household accounts

We have 2 cameras (1 outdor and 1 indoor), but accidently registered each one to a different account (my wife's and mine). What can we do in order for the Ring Plus Plan to cover both products?

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13-03-2020 06:51:18

Responses (1)

M
Marley_Ring
Good question @TDS! Protect Plans are managed per account and location. If you intend for a Protect Plus plan to cover all devices at your location, these devices will need to be setup using the same account. To resolve this, simply setup the other device under your desired owner account. Additionally, you will only need to keep the Protect Plus plan on the one account and can add family and friends as shared users. :)
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13-03-2020 07:51:23
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