General Topics
Login to website issue
Every time I log in to this website I keep getting sent a Verification Code via email and this is starting to annoy me. Why does this happen every time I log in to website. I log in using same browser (FireFox) and my IP is always the same.
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13-02-2021 02:46:20
Responses (5)
- W
Totally agree, this is annoying to me as well. I don't understand why the community site thinks I'm using a new browser each time and forces the 2FA.
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16-02-2021 01:54:02
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- M
We appreciate the feedback, neighbors! As we value both your security and privacy, any platform accessed by a Ring account will have a secure sign in process, as mentioned in this [help center article](https://support.ring.com/hc/en-us/articles/360039693891). You might be interested to know that you are able to “remember login” on your browser for [Ring.com](http://ring.com/), however, the Ring Community will require a login for each session. We will look into ways that we can improve this for the future so that we can unify among platforms, so thank you again for the feedback, neighbor! :slightly_smiling_face:
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07-04-2021 09:52:28
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- U
From what I’m reading “… use Edge” “Can’t login without 2fa” etc. My first response is “The head of IT should be FIRED!”. Browser Market Share Worldwide - November 2023 Chrome 62.85% Safari 20.04% Edge 5.5% Firefox 3.23% Opera 3.17% Samsung Internet 2.44% And yet Ring management builds around one of the least used browsers. Proof that the Peter Principle is alive and well. My closing thought: “The head of IT should be FIRED!”. But he/she won’t be. “But it Microsoft. That’s what I use on my desktop. I don’t know anything else and I don’t want to.”
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28-12-2023 04:58:45
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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27-01-2024 04:59:18
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whydoIbother
Please, Please, Please do something about having to enter a verification code every time I log in here. Am using FireFox and my IP does not change yet email keeps telling me 'using a new device or browser' and it is really getting annoying.
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14-02-2021 04:51:31
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