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How do you return a faulty product under the extended warranty?
I have a floodlight cam where both of the floodlights no longer work!How do you claim under the extended warranty to have the faulty floodlight cam replaced?
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19-10-2020 19:08:37
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Caitlyn_Ring
Hi @Fab2052. For any [warranty](https://shop.ring.com/pages/warranty) concerns, you'll want to contact our support team directly so they can take a look at your device for you. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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20-10-2020 15:22:41
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