How Do I Make A Complaint About Poor Customer Service?

Really struggling with Ring Customer Service, I'm stuck in a loop where I can't use the telephone customer service due to having compromised hearing and really struggle with strong accents as a consequence. Ring have closed their email support and when I post a question on this forum I get directed back to the telephone support (which I can't use).I'm going round in circles and just can't get the help I need to resolve the issue with my doorbell.How do I raise a complaint about poor Customer Service with Ring?