General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
Frustrating Customer Service Experience
Really terrible service. Waited over 21 mins and the person didn't help at all. I've been a loyal Ring customer since the first version of the Ring Doorbell and am part of the Ring ecosystem but after my customer service experience today, I will definitely seek a different provider.
929 •
0 •
8 •
03-09-2021 22:07:07
Responses (3)
- W
Hi IslandDan,I am having similar issues. I am missing a critical part from an order I placed three weeks ago. I have contacted Ring through every channel (chat, phone, Twitter, Facebook) at least six times and I still cannot get a resolution. Terrible, Terrible, Terrible.@wired
•1
09-09-2021 10:54:07
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
trail-explorer
Agreed. At least try one more time, let them know of your experience and perhaps ask for a manager. @SolarEclipse is right. A call to any company often is sort of "luck of the draw" in terms of who you get to help. Some are better than others, but there is usually some element of this. Post back.
1
04-09-2021 14:22:23
•