U
user_1102e5
Accepted Solution
doorbell renewal replacing old one subscription paid on old one 8th Feb 2025
troubleshooting
I have recently had to purchase a new ring doorbell to replace my new doorbell and need the subscription to be carried to the new one or cancel the old one
56 •
3 •
0 •
21-04-2025 12:09:20
Responses (2)
- U
No I've got the standard one but I have full access but my other half doesn't
•0
27-04-2025 06:37:37
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
HI @user_1102e5. If this is the Ring Home Basic plan, it can't be transferred from one device to another. You can cancel your current Basic plan, then subscribe to a new plan for your new Doorbell. If you have the Ring Home Standard or Premium plan, these apply to all devices at one location.
0
22-04-2025 03:35:42
•