Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
U
The Dashboard is missing critical features
hardwired-video-doorbell
app-settings
app-request

I have posted this before as a suggestion and never gotten a reply from Ring or hopefully a change to the app. I have a single ring doorbell and the basic plan. The 5.78.0 update (and still unchanged in the 5.84.0 version) has taken away both the Arm/Disarm feature on the top of my Dashboard, and the modes feature from the Front Door Setting screen. It has made what was a simple one-click process to arm/disarm my doorbell more complicated as it now takes multiple button presses in your app. I am told that if I up my annual fee to $100/yr I will still have access to the Modes feature, but since all I have is a single ring product that is a waste of money. The doorbell is on the front of my home and looks into my courtyard. When I am home and in my courtyard, I need to turn off Motion Alerts and Motion warning otherwise the doorbell is repeatedly sending me alerts and audibly announcing that I am being recorded. When I depart, I want to turn those features back on to protect my home. What used to be easy is now much less so. Even without the Modes feature if you at least had left the Motion Warning button on the top of the Front Door Screen on the right, across from the photo of my doorbell, it would only be 2 presses. Now it is as many as SEVEN! First, I have press twice to get to the front door screen, then one or two presses to turn on or to snooze the alerts, and then for the Motion Warning it takes 1 press for the Smart Responses, another press for the Motion Warning, and then another press to turn it on or off. What used to be one press or two at the most is now 7 presses and this is something I do multiple times per day. At least if once you go to Motion Warning it could be turned off without going one screen further that would help. And if on the home screen it would let me know if Motion Warning was active that would be even better. It is as though Ring wants to penalize me for only owning one of your products and ONLY spending $50/year. It is a pity that they treat customers this way. Any suggestions from the Community are welcomed.

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24-05-2025 07:48:55

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