Feature Request Board
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Ring needs to allow a user to stay logged into the browser, like every other major company that treats security seriously (hello parent company Amazon!). It's ridiculous that we have to enter credentials every 24 hours (or whatever the timeout is) to see the dashboard on our PC. Figure this out, Ring!!
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27-08-2021 22:56:08
Responses (33)
- F
Yes! I do not want to log in every time I reboot the computer. I just want it to work like the app. Keep a window open to monitor my cameras.
•5
05-10-2021 18:01:39
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- D
I agree that this is totally unacceptable.I am currently using the Ring app for Windows 10. When the doorbell rings, I can instantly check to see who is there.The Windows 10 app is being retired in January, but Ring.com cannot be a replacement for the app when you have to sign in all of the time.It's not practical to open up the web page, wait for it to load, then sign in, then wait for live view to open.
•4
07-10-2021 10:36:34
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- M
Sorry for crashing an old thread. I use Chrome and I don't so much have a problem with the username/ password prompt every day, but I do have a problem with the 2 factor as well, every time. Is there a way to disable that please?
•2
07-12-2021 18:40:26
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- T
This makes sense and honestly I am a bit offended that Ring assumes all people need to have stricter security controls pushed upon them. I don't want to re-login every time I open it up from my desktop, in my basement because I have other mitigating security controls in place that ensures the security of my desktop and access to ring's website. Locked doors, dogs, guns, encrypted desktop with smart card authentication and other controls mitigate all risks except the NSA/CIA/FBI.This is serious enough to consider returning all of the Ring products I bought over Black Friday.
•2
08-12-2021 23:38:53
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guitarman555
Is there a solution to this yet? Seems crazy to get rid of the desktop app, and then not let us stay logged in. I have lastpass, so that makes the tedious relogging in easier, but still. If you're going to kill the desktop app, then make it easier to run the web based version.
5
08-09-2021 13:43:28
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