Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Access Code Longer Than 4 Digits
Currently Ring Alaram only allows for access codes that are 4 digits in length. However smart locks such as the Schlage allow for access codes that are 4-8 digits. I would really like to integrate my smart lock with my ring alarm but 4 digit restriction is not acceptable. Please implement the ability to have longer access codes at least for locks but preferabbly for both the alarm and locks.
12340 •
4 •
116 •
31-03-2020 19:02:54
Responses (51)
- S
4 digits was ok for an alarm code but it is very poor security for a door lock. I was shocked to find a security system imposed such a weak security code system. My iPad is more secure than my front door lock.
•7
18-07-2020 00:03:35
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- W
Agree. This is a huge security flaw. 4 digits for a door lock!? Come on Ring.
•8
11-08-2020 00:56:43
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- M
This is a huge security breach for a system that is supposed to be a "security system". Amazing that Ring does not even care about this. Ring Alarm is reducing the strenght of devices connected to it (as mentioned above, Schlage allows 8 digit codes, but Ring limits it to 4 digits). For sure far from being a "security system"!!!
•6
18-08-2020 19:42:12
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- C
Same here. Coming from the Vera system... and I use more than 4 digits on my integrated locks. I would also be happier with more than 4 for the security pin also, especially if they are syncronised. This is really a basic concept, so while I understand the basic mode being 4 digit (as are some locks), it seems obvious to allow longer codes. I will also add... some locks stack 2 digits for a total of 5 buttons (1-2, 3-4, 5-6, 7-8, 9-0) such as the Kwikset 512... so being limited to 4 digits REALLY lowers the overall security from 10000 possible codes to only 625! While I usually avoid those locks, there are a few circumstances, like single motion exiting, where I DO end up using them. Even just having 5 digit would result in 100,000 or 3125 codes for 10 or 5 'digit/place' locks. Please bump this up as a priority! As an integrator, there are a lot of things you seem to be doing right,,, dont fall short here!
•5
20-08-2020 01:53:05
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