Schlage Encode no longer supported?

What the heck, Ring? I bought a Schlage Encode a week ago, got it working with the Ring app, and then a few days ago the lock stopped working with the Ring app. I searched and found the below statement. This is infuriating. I bought my Ring doorbell and the Schlage Encode only because they would work together. Now they don't? Please fix this ASAP. I don't understand. Ring's own website still markets the Schlage Encode as working with Ring doorbells. "How to Update your Ring App to Use Schlage Encode Smart Wifi Locks Beginning October 1, 2022, Schlage Encode Smart Wifi Locks are no longer compatible with the Ring app." https://support.ring.com/hc/en-us/articles/7644806667796-How-to-Update-your-Ring-App-to-Use-Schlage-Encode-Smart-Wifi-Locks https://ring.com/products/schlage-encode-deadbolt