Amazon Alexa + Ring
Ring Doorbell / Alexa Issue
I am getting the following error from Alexa when I try to answer a doorbell ring ("Alexa, show me the front door"). She says "there are already several people talking to the camera." This started happening with the latest upgrade, to allow Alexa to answer the doorbell. Do I need to say something different to Alexa or is the problem elsewhere? It happens consistently. I have a lot of Alexa devices. My Ring doorbell is a Ring Video Doorbell Elite. I have several Ring cameras but only this and another doorbell. Thank you!
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15-04-2020 10:55:36
Responses (5)
- A
Hello, I am having the same issue. Tried to disable/reenable the Ring skill, didn’t work. Is there anything else I can do? Thank you. Andre.
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02-11-2020 07:24:10
CHi @AndreCop, happy to chime in. Would you mind attaching a screenshot or picture of the error message that you're seeing? I'd be happy to take a look. :)
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03-11-2020 03:18:54
AThanks for reaching out. It solved by itself. :confounded: Thanks, Andre.
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03-11-2020 03:49:33
DI hadthe same problem suddenly after working for months! How doesit solved itself? Thanks
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08-12-2020 11:29:03
- N
I am now receiving this same error message with my Echo Show 5. We tried disabling the Ring Skill and it did not work. We also reset all devices and reconnected everything. The Ring Doorbell 3 which works totally fine. The Ring Floodlight Cam states “there are already serval people talking with the camera so we cannot add you to the conversation”. Please help!
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13-09-2021 11:22:00
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- U
I can't find Ring skill in my alexa,hence can't connect ring devices to Alexa, can someone advise why is that?
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26-11-2021 09:41:35
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Chelsea_Ring
Hey @CHFoster. Could you try removing the Ring skill from Alexa, and then re-enabling it? From there and once it's re-setup, try to pull up the Live View! When asking Alexa, you can say 'Alexa, show me my \_\_\_ (Front Door, whatever you have it named in the Ring app).' If this happens again, please attach a picture or screenshot of what this message looks like please. :)
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16-04-2020 05:22:02
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