Amazon Alexa + Ring
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Ring 2 not working with Alexa Echo
battery-video-doorbell
troubleshooting
notifications
amazon-alexa
I got notifications and was able to view the video from my Ring 2 on my Amazon Echo screen for the first month or 2 and now I can’t seem to get it going again… I’ve tried reconnecting the Amazon Ring skills multiple times and messed with a bunch of options but still no luck. No problems with notifications and viewing video from my computer or iPhone. What am I missing? Your help is appreciated. Please tell me Ring haven’t made connecting to an Amazon device and paid only feature, that would make no sense given you can do it on your phone.
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04-05-2024 01:38:41
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Caitlyn_Ring
Hi @user81795. To receive notifications on your Echo device, you’ll need to make sure Announcements are toggled on in the Alexa app, and the Echo device is selected as the announcement device. For this feature to work, the Echo device will need its communication and Announcements features enabled, and the Do Not Disturb feature turned off. The Ring Protect plan is not required to utilize the Ring Skill in the Alexa app.
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06-05-2024 05:25:32
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