Amazon Alexa + Ring
Browse posts, comment, and join in the discussion about how Ring works with Alexa-enabled Echo devices.
Auto Live View to echo show won’t work
The auto live view feature between my video doorbell and my echo show doesn’t seem to work. When I try to get the echo show to show a live feed of the front door when the motion camara is triggered or when the doorbell is rung, the echo show just doesn’t do anything. I tried with both a video doorbell plus and plus 2 white my echo show 5 and both had the same result. I tried doing it as a routine and by using the announcement section of the cameras but neither seem to work. It does however work when I manually play the routine in the Alexa app. It could be that the echo show just doesn’t recognize “Motion detected” as an automatic command but I don’t know. Does anyone know how to fix this?
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18-01-2022 07:16:56
Responses (2)
- C
Hi neighbors! I'd suggest reviewing the information in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360048169011-Helping-your-Ring-Devices-work-with-Alexa) for some troubleshooting tips and tricks when your Ring devices aren't working with compatible Alexa devices. If these concerns persist after trying those steps, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can further assist. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
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07-02-2022 20:54:53
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seed4you
My Echo 5 does not work with Ring doorbell.When I press the Ring doorbell, the Echo doesn't recognize it and there is nothing on the Echo's screen. I need help~!
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04-02-2022 20:23:28
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