Alex has wrong camera names

I setup my ring cameras with the default names and connected them to alexa. they all connected as "upstairs" as that is what i seleceted when i was prompted in the ring wizard. after they were synced i realized i was not able to view them on my alexa show because they all had the same name. so i went into the ring acocunt and changed them. now on my phone, in the ring app (and the website) they are labeled cam 1 / cam 2 / cam 3. in alexa on my phone they show up as cam 1 / cam 2 / cam 3. on my alexa show if i say "alexa show me cam 2", she replies with "did you mean upstairs?" ... and then does nothing. I have disabled / enabled ring on my alexa app I have disabled the app, deleted the devices, re enabled the app, re synced. still my show says "did you mean upstairs?" no matter what cam i ask for. I have factory reset the show as well. I am at a loss. This Alexa show is 3hrs old and is pissing me off.