Welcome to the Ring Community
Browse for posts, learn about what’s going on around Ring, and join in discussions from other Ring members.
U
user_57b845
Accepted Solution
Unable to join network
hardwired-video-doorbell
I get my ring doorbell all the way up to accepting the network and it says it's unable to join? What am I doing wrong?
53 •
2 •
0 •
21-08-2024 09:28:07
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @user_57b845. If your Doorbell is not connecting to your Wi-Fi, try the following steps: - Factory reset the Doorbell by pressing and holding the setup button on it for 20-25 seconds - Reboot your router. - Try using a different phone or tablet to complete the setup. - If possible bring the Doorbell in the same room as router when doing the setup. This Help Center article also has other steps you can try. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
0
22-08-2024 10:02:54
•