U
user_b437ac
Accepted Solution
billing
troubleshooting
trying to change my yearly to monthly billing
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02-04-2025 09:29:32
Responses (1)
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Justin_Ring
Hi @user_b437ac. You will need to cancel your subscription and resubscribe again for the plan you do want. You will be refunded a prorated amount for what you have not used of your canceled plan. Furthermore, you also want to make sure you download any important videos because once you cancel a plan, all recordings will automatically delete. https://ring.com/support/articles/0p7eu/Cancel-Ring-Subscription-Plan
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03-04-2025 09:34:43
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