Responses (2)

• K

  KenW

  Yes. I have had lots of problems with the batteries. After some time working with customer support they sent me a replacement batch. Now, after a month another battery has died, causing the light to go offline. When I plug the light using the cable the battery doesn't charge which indicates to me that it is dead. Ring really needs to determine the problem with the batteries. I will need to contact ring again to request a replacement battery.

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  06-09-2020 12:03:15

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• J

  Jezbera

  2 of my solar path lights quit working. I figured out it was the batteries. I called ring and they told me I would have to go buy new batteries. These lights are only a couple months old. New batteries would cost as much as the lights themselves. Thanks a lot ring

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  22-07-2021 08:15:48

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