C
Solar steplight won't turn off
solar-smart-lighting
Have 2 solar steplights on my front steps. Up until today they have worked perfectly. Tonight they are constantly detecting motion when there is none. Every few seconds they say they "Lights activated by motion" and never time out. Any way to solve this??
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13-03-2021 02:42:16
Responses (1)
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Tom_Ring
Hi @CaptJack1317. If your Solar Steplights are still having the issue of not turning off, try reaching out to our support team to look into this for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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15-03-2021 05:11:49
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