Smart Lighting
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Smart Lighting Installation - Initial Experience
Here is my initital installation expierence with the Floodlight -Wired.Of the five wired Floodlights, four were sucessfully installed and configured. One unit, however would not configuration via the Ring app (android). The issue with this problem unit was that the App could not locate the floodlight, despite the floodlight being powered and periodically turning its lamps on and off. After working with Ring 2nd level support it was determined that the unit should be returned.A couple of observations: [a] The Smart Lights appear to be configured via Bluetooth, not WiFi (in contrast to the Floodlight Camera product). The smart floodlight uses a non-WiFi wireless technology to communcate with the Smart Lighting Bridge (speculation is it might be the 433 MHz RF technology it acquired from the Mr. Beam acquisition, although the FCC filings [Floodlight Wired, Model 5W21S8] indicate that LoRa modulation in 902.5 MHz to 927 MHz is in use =\> "900 MHz ISM band")). [b] Ring Community Support agents are still learning about the new product line. As an example I was repeatedly told by the support agents to press the reset/setup button the wired floodlight, while in fact there is no such button. This is, of course, a natural learning curve.
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20-05-2019 13:31:13
Responses (2)
- T
I am having a similar problem except mine was working fine and now it’s not. I’ve only had it a few months. I have 2 problems. 1) it’s not even going on at all when there is motion. 2) it won’t find my floodlight when I try to reset it up in the ring app. There is power to it and as I said it was working fine.
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02-09-2021 20:25:07
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palmatj
I will add another observation from my own experience. I suggest first time installers watch the [installation video](https://www.youtube.com/watch?v=I8hsa-Y2zJE) and not just rely on the paper manual. In particular the manual does not make it clear that you must tuck the wires and wire nuts back through the hole in the plastic mount or the floodlight will not fit back on. ie there is not enough space in the cavity between the plastic mounting plate and the main body of the floodlight to accomodate the wire nuts. This would normally be fine but the hole that is provided in the mounting plate is pretty small so if you have a crowded junction box, getting the wires and wire nuts tucked back in can be a tight squeeze.
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08-03-2020 19:40:08
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