Smart Lighting
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user_243fdd
Accepted Solution
Ring Spotlight Pro- Battery
troubleshooting
Anyone has issues with this device, although connected to solar panel, ring app says it's not connected. Thought it was the panel so I replaced it, but same issue.
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13-08-2024 04:22:12
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Justin_Ring
Hi @user_243fdd. I would also suggest making sure the Solar Panel is getting a few hours of direct sunlight. Try also factory resetting your Camera by pressing and holding the setup button on it for 20–25 seconds, then reconnecting it to your Wi-Fi. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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15-08-2024 08:53:38
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