Motion detection flood light just stays on
I just installed a new floodlight camera. The lights just turn on and don’t shut off. Help!
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22-03-2022 02:03:53
Responses (2)
- M
Try power cycling your Ring Smart lighting device by powering it down for a few moments, then power it back up. Once it reconnects, test the lights and check your light settings. Check out our [Help Center article about troubleshooting the Smart lighting Floodlight](https://support.ring.com/hc/en-us/articles/360025728452-Troubleshooting-Guide-for-Ring-Smart-Lights-Floodlight-Wired). If you are needing further assistance with your Camera’s lights, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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23-03-2022 04:41:57
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user7206
Same! It’s very frustrating no matter what I do they flip back on unless I turn off the Motion ability then it makes my lights useless
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22-03-2022 07:13:03
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