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U

user_4071fe

Accepted Solution
Lights shortcut disappeared
app-settings

With new ring app update, the lights shortcut tile no longer appears.  I used to use this to turn on all my floodlights at once.  This feature needs to be added back to the shortcut menu

1391 •

20 •

13 •

21-11-2024 03:27:04

Responses (50)

  • J

    Justin_Ring

    Accepted Solution

    Hi neighbors. The Lights shortcut and other shortcuts were not removed. They have been moved towards the bottom of your Cameras on the Dashboard of the Ring app. This Help Center page has further information regarding this topic.

    0

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    29-11-2024 04:20:20

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      U

      user_cc7a74

      Baloney! The Lights shortcut is nowhere on the app! I cannot find it ANYWHERE!!!!! THE Help Center page does NOT show how to put the Lights shortcut back!! What a colossally stupid decision you made in removing the shortcut!!! PUT THE 'LIGHTS' SHORTCUT BACK WHERE IT WAS OR I WILL TRASH YOUR CAMERAS AND SWITCH TO ANOTHER SECURITY COMPANY!

      3

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      02-12-2024 10:20:45

      U

      user_0d12b3

      I sure hope the powers that be at Ring read the concerns of end users on this thread and restore the shortcuts feature to its previous full functionality. At times I need to turn on several floodlights immediately and going into each individual device to activate each light isn’t convenient or effective.

      0

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      06-12-2024 05:13:00

  • C

    Caitlyn_Ring

    Hi @user_4071fe. Are you the Owner of the Smart Lighting devices, or a Shared User? Which version of the Ring app are you currently running? 

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    22-11-2024 06:52:14

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      U

      user_4071fe

      I am the owner.  The new version from about a week ago - 5.79.0.  We buy floodlights needing the ability to quickly turn them on and off as needed.  Honestly, it should be illegal for ring to take away basic features like this.  Kind of violates the understood contract customers have when purchasing any floodlight.  

      5

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      25-11-2024 02:07:13

      U

      user_abb2ac

      @ Caitlyn_Ring... In the app description it states "Ring Smart Lights let you control and schedule lighting easily. " By eliminating the shortcut tile, you have negated that ability for anyone not using voice activated controls. 

      2

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      27-11-2024 07:26:05

  • U

    user_9ff51a

    I wholeheartedly agree!!!

    4

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    22-11-2024 11:04:24

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    • U

      user_778cdb

      Please put the shortcut back! Why would they take it away?

      7

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      22-11-2024 11:14:24

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      • U

        user_9174fa

        WHY!!!???? put the lights shortcut back!!!!!!!! 

        6

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        23-11-2024 12:44:51

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