Can't share Ring Bridge and Mailbox Sensor. Help!
I'm not sure if there's something I'm missing but I have already set up the Bridge and the Mailbox Sensor via Master Account but my shared users cannot see them (but can see all cameras though). Is there anyway to make this possible? Just want them to be alerted for mailbox notifications. thanks in advance!
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19-11-2020 01:49:20
Responses (33)
- J
Yep, this.... Seems like an oversight to not be able to share... or at least I hope.
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19-11-2020 11:01:43
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KDuring the setup of the mailbox sensor you’re allowed to assign it to a group. But no option to choose to NOT assign to a group. I hope that they address this development flaw so that my wife can also receive the notifications from the mailbox.
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19-11-2020 11:06:51
THey neighbors. Thank you for bringing this to our attention. Adding this for a Shared User is not a feature at this time. This is feedback that I have passed to our Mailbox Sensor team. We will monitor this and update you with any new developments on this integration. :smiley:
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20-11-2020 05:58:50
BThanks Tom. This is definitely a feature I would like to see as well. I hope the team can find a way to implement it so that my wife can also receive mailbox notifications.
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20-11-2020 06:56:01
- I
+1 Not being able to share this with others in the home is a serious product shortcoming.
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02-01-2021 11:39:18
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- A
You have to be joking..... this was bought for my wife and I can’t share it with her????
•5
04-01-2021 11:38:15
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KevinGroninga
Same here. According to what I read, you can’t share ‘grouped’ devices. But it doesn’t appear you can set the mailbox sensor to NOT be part of a group. Hopefully the admins can answer this question or bring it to the attention of the developers so that can be addressed and fixed.
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19-11-2020 05:49:42
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