Bticino 334342
Hello, I have connected a Ring Intercom to a Bticino 344342 compatible intercom. When someone rings the intercom, I have no issues (call and door opening via the application). However, if I want to unlock the door via the application without there being a call, it does not work. Where could the problem be coming from?
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11-05-2024 06:03:19
Responses (2)
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Hi I tried connecting Ring intercom to my Bticino 334342 but was unsuccessful. Would you be able to help me install it or send me a photo of your wiring at the back of your intercom. Thanks Tiff
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27-08-2024 09:21:29
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EHello, thank you for reaching out to the Ring Community!Your Bticino 334342 is compatible to our Ring Intercom.Please make sure to connect your device using the wiring instructions below: C-1 to 1 C-2 to 3 C-3 to 4 C-5 to 6 C-6 to 5 We look forward to hearing from you.
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04-09-2024 02:30:10
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Enzo_Ring
Hi @Bastien13 . Welcome to the Ring Community! If you can only unlock the building entrance when someone buzzes your existing intercom, you have a ring-to-open system. You will not be able to use Remote Unlock unless someone has buzzed. For more details, please click here.
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13-05-2024 08:39:42
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