Ring Video Doorbells

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L
Where have my Christmas chimes gone!
chime-pro
troubleshooting
chime

It's that time of year when I want to change my chime and all my Christmas chimes have gone and I have a lame short list. Where have they gone and how do I get them back please? The 'you can now download ringtones' article does not help at all!

18224

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15

26-11-2020 07:40:50

Responses (5)

  • D

    All I have is a Turkey gobble, we don't do thanksgiving in the UK, I want my Christmas chimes, what's the point of a ring doorbell if you can't annoy the whole house with a selection of Christmas ring tones?!

    3

    27-11-2020 07:30:08

      L

      Same here, just the turkey which is awful and probably won't even get a real one of those this year. There were loads to choose from last year, just disappointing. They are all short and boring now. Used to love going through the tones but they've even removed that joy.

      1

      27-11-2020 08:44:55

  • M

    I set a Christmas sound on my Chime in December but I now cannot disable it as the list of Christmas sounds has now disappeared for me to deselect - does anyone know how I can sort this out as it's driving me mad?

    1

    03-03-2021 11:44:58

      T

      Hi @MandaY. To disable the Christmas sound, simply select another Chime sound in its place. This will be saved as your new default tone. I hope this helps.

      0

      03-03-2021 04:05:13

  • U

    Hey my Xmas chimes are there but when I go to test sound on my chime pro nothing happens. I can’t get the motions either it is so frustrating I had no problems with Halloween just the Xmas one!

    1

    27-11-2021 08:06:49

      J

      I have the same problem. Set them but no sounds

      0

      29-11-2021 12:45:22

  • C

    Hi @user3675 and @Jlhardwick. Ensure you're waiting up to 5 minutes after changing and saving the tone in the Ring App. Also, test the regular tones to see if they're working or if they are also not playing. If the regular tones are working and the holiday tones still aren't playing after waiting 5 minutes upon changing the tones, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can look into this. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    1

    29-11-2021 07:25:49

    • S

      Here it is November 28th almost December Thanksgiving is over. Where are the Christmas chimes. Why aren't all the chimes available all the time? They still have Halloween on there. Wish they would allow us to upload our own chimes.

      0

      28-11-2023 11:49:57

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