Ring Video Doorbells

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B
Video Doorbell Pro 2 Transformer Polarity
hardwired-video-doorbell
installation
transformer
troubleshooting

Hi allBought the Doorbell Pro 2 with hardwired transformer, and I am nearly ready to fit it.I have installed the Ring Transformer in its own enclosure, I note its a DC output on the unit, however, no mention is made of connection polarity at the actual doorbell in any of the instructions, and I cannot see polarity marked on the doorbell either.Can anyone confirm if the polarity matters as I don't really want to blow up an expensive video doorbell by connecting it incorrectly.

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27-11-2023 14:29:19

Responses (1)

  • T

    Make sure you have the correct power supply. Wired Ring doorbells use 18v A/C power supplies, at least in the USA.

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    28-11-2023 03:02:27

      B

      This came with a specific AC-DC Ring branded DIN rail transformer - 220V AC --> 24V DC (https://en-uk.ring.com/products/din-rail-transformer-gen-2) Obviously, the doorbell is compatible with both AC and DC, however, I want to make sure its not polarity sensitive on DC! EDIT-- I just found this stat

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      29-11-2023 10:15:49

      C

      Hi @blademansw. For clarification, the Doorbell Pro 2 can be installed with an existing doorbell transformer within the range specified below, or the compatible Ring accessories below. **For connecting to an existing doorbell system:** - Hardwired transformer (16 to 24 VAC, 50/60Hz, 10VA to 40VA)

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      29-11-2023 15:34:01

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