Ring Video Doorbells

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U

user_53934e

Accepted Solution
Transfer doorbell to another user?

My mum has a Ring doorbell and account (but no subscription) but isn't well and doesn't use the doorbell anymore. She is bed bound and has 24hour care. I have PoA for my mum. How do I transfer the doorbell to me? Do I just set up a Ring account and then assign the doorbell to me?

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25-08-2024 12:29:46

Responses (2)

  • J
    Accepted Solution

    Hi @user_53934e. This Help Center article will go over the Device Ownership Transfer process. 

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    26-08-2024 07:27:59

      U

      Many thanks. One question after a quick read though. It notes using the app. Does that mean logging in as my mum or creating a new account?

      0

      27-08-2024 04:14:16

      J

      Hi @user_53934e. If you have access to your mom's account, you could just delete the device yourself from her account and then set it up on your own. If you do not have access to her account, you will create your own account and follow the next steps in the ownership transfer process.

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      28-08-2024 04:48:53

  • U

    Thanks for your help. I've sorted this now. 

    1

    03-09-2024 09:49:58

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