Responses (4)

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  Caitlyn_Ring

  Hi @Loey. The RSSI number on the Device Health page should be green, yellow, or red in color to indicate the strength of the signal. A red number means the signal is weak, while a green number means the signal is strong. You can learn more about wifi signal strength and how to improve it [here](https://support.ring.com/hc/en-gb/articles/217271526-Checking-Wifi-Signal-Strength).

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  12-06-2023 03:25:17

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  Loey

  Thank you Caitlyn. However I cannot see any colours . Where do I find this? I just see for instance RSSI 68? I don’t know if this is good or bad. Does the higher a number mean there is a good signal?

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  14-06-2023 08:51:05

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  Loey

  Hi Caitlin, I finally understand the RSSI . Thank you so much. We have a new Wi-Fi system so the RING is now working perfectly. We also have been using Chime Pros for years but I can’t get them connected. Won’t need so many now because of the new Wi-Fi. I purchased one of the plug-in Chimes which appear to be new. Are the Chime Pros defunct?

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  14-06-2023 08:57:40

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  Caitlyn_Ring

  @Loey I'm glad to hear your Ring devices are working well now. As a rule of thumb, a higher number, such as RSSI -70 or -80, would be weaker than RSSI -40 or -30. I'm not sure if you mean your Chime Pros are offline in the Ring app or they are not playing alerts from your Doorbell. You can find steps on setting up the Chime Pro and connecting it to your Doorbell or Camera [here](https://support.ring.com/hc/en-gb/articles/211156426-Setting-Up-and-Linking-Your-Ring-Chime-Pro). Make sure the Chime is plugged into a working power outlet and is within range of your wifi router.

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  14-06-2023 03:32:07

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  14-07-2023 03:32:45

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