U
user_9ea86e
Accepted Solution
Ring plan
battery-video-doorbell
wireless-security-cameras
I'm paying monthly subscription last payment to date was 29th Dec 2024 and next payment 29th January 2025. My ring doorbell and account is saying I have no active plan. The payment has come out of my bank account with confirmation on my Ring account but not receiving the service I'm paying for.
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02-01-2025 10:25:10
Responses (1)
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Justin_Ring
Hi @user_9ea86e. We do not have access to account information here in the Community in order to assist with subscription issues. It is best you give our support team a call for further assistance.
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03-01-2025 11:26:30
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