Ring door bell paint has peeled off. Still under warranty

Question

I am very disappointed, my ring doorbell which has been up for less than 12 months has peeled and it looks appalling. For an expensive, luxury item I expected so much better. I am ashamed to have this up outside my house and I am considering taking it down. I would like a resolution ASAP. This is either poor quality or a manufacturing fault.

Caitlyn_Ring · Answer

Hi @user_96dca4. For physical damage, please contact our support team directly. You can reach out @Ring on Facebook, X, or Instagram by sending a private message, or at one of the numbers here https://ring.com/support/contact-us/call.

user_96dca4 · Answer

I’m happy to provide pictures. How do I speak to the warranty team? Or complaints team?

Ring Video Doorbells

Ring door bell paint has peeled off. Still under warranty

Didn't find an answer ?