Ring Video Doorbells

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U
Motion sensor not working on my ring doorbell gen2
battery-video-doorbell
troubleshooting

I have a ring doorbell gen2 and on the settings it shows that motion sensors are on and that im supposed to recover notifications if anyone or thing moves past it but I don’t get anything at all …. I anyone knows what going on please help!!

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21-05-2024 02:15:22

Responses (1)

  • J

    Hi @user82482. If your Motion Settings are good, try factory resetting your Doorbell to see if it helps. To factory reset your Doorbell, press and hold the set-up button on it for 20-25 seconds, and then reconnect it to your wifi. If you have tried this step and are still having the same concern, give our support team a call for further assistance.

    0

    22-05-2024 04:10:36

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