Live view not working
Door ring 3 bell not showing live view on my iPhone ring app. Also not showing battery level. Rebooted the device a few time, still not working and changed the battery to a new one and reset the router. Live view only works on Alexa app or Alexa devices.
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22-09-2023 07:26:50
Responses (2)
- J
Hi @user59343. You have tried all the troubleshooting steps I would recommend for this type of concern. The next best step is to contact our support team for further assistance. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus).
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25-09-2023 08:24:53
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NickW816
You should check if the Live View is on inside the Ring app. Go to dashboard, tap on video settings, and toggle on to Live View. If Live view is enabled already, try uninstalling and reinstalling the Ring app. Hope that helps!
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22-09-2023 09:19:20
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