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Ring Video Doorbells

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A
Is Ring Doorbell Wired Comparable?
hardwired-video-doorbell
installation
transformer
troubleshooting
chime

Hello, my current doorbell system is a button which is connected to an old school bell which rings when you hold the doorbell button and stops ringing when you release. It is hardwired to the bell and then to the transformer. Will the Ring Doorbell Wired work with this system? Will my mechanical bell still work or would I need to buy a new chime with built in transformer? If this latter is the case, what do I do with the old transformer currently connected ? Do I just disconnect and use direct power to the chime and to.the bell. Many thanks

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03-10-2021 07:25:03

Responses (8)

  • C

    Hi @Amuqtadir99. The [Ring Doorbell Wired](https://en-uk.ring.com/products/video-doorbell-wired) does not ring internal chime kits, and is compatible only with an existing doorbell system that includes a low voltage 8-24VAC transformer. The Video Doorbell Wired requires you to bypass the existing doorbell chime which means your existing chime will not sound. To continue hearing audio alerts in your home, you can pair the Video Doorbell Wired with an existing [Ring Chime](https://en-uk.ring.com/products/smart-security-chime), or a compatible Alexa device. You can also find more information on the installation process in our Help Center Article [here](https://support.ring.com/hc/en-gb/articles/360054984332). I hope this information helps!

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    04-10-2021 06:55:45

    • P

      How can one tell what kind of voltage one has going to the doorbell? I've just connected the existing doorbell wires to the Ring unit. Now I'm worried in case I've damaged the Ring video doorbell. How can I tell if it's functioning fine with the existing wiring?

      0

      17-10-2021 02:50:58

      • P

        Ok, thanks, Amazon recommends "KAIWEETS HT100 Voltage Tester, Dual-Range 12V-1000V/48V 1000V Non-Contact Electrical Tester, Voltage Sensitivity Electric Compact Pen with NCV, LED Flashlight, Buzzer Alarm, Wire Breakpoint Finder" and you're right it's less than £10. But the original wires are tiny so my best guess is that the supply is not standard voltage. It's a new build house in London. I had assumed that writing to door bells was standard and that Ring doorbell would be designed for standard supply.

        0

        17-10-2021 03:09:23

        • P

          There is a box mounted by the front door inside and I just thought it housed the bell, but actually looks like it might also be a transformer. Im going to see if I can post a picture of it.

          0

          17-10-2021 03:20:13

          • P

            ![16344841569314709748500107391317|243x500](upload://3lwYxeKmk1AokJn0oClpu4L8dOC.jpeg)

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            17-10-2021 03:23:45

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