Responses (3)

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  _Billy

  My Ring 2 doesn't have a quick release battery? The sticker on the back says it's 2nd-gen and that's what I bought but I can't remove the battery? Am I supposed to be able to?

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  14-08-2020 11:24:54

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  blenky

  > @\_Billy wrote: > > My Ring 2 doesn't have a quick release battery? The sticker on the back says it's 2nd-gen and that's what I bought but I can't remove the battery? Am I supposed to be able to? Not sure as only just got my Ring Doobell. The product page [https://en-uk.ring.com/products/quick-release-battery-pack](https://en-uk.ring.com/products/quick-release-battery-pack) says: "Compatible with: - Video Doorbells including Video Doorbell 2, Video Doorbell 3, and Video Doorbell 3 Plus" Just wondering if anyone could confirm it is actually comapatible with Video Doorbell 2. However I doubt it as like you I have the Video Doorbell 2nd Generation. No idea what the Video Doorblell 2 is as not available to buy

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  14-08-2020 01:17:11

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  Boone

  Hello @blenky and @\_Billy , Just to clarify: The is an older version **Ring Video Doorbell 2**. It does use the Quick Release Battery. The is a more recent **Ring Video Doorbell (Generation 2)**. It does NOT use the Quick-Release-Battery (QR-battery is not compatible). It has a different internally-mounted battery. These two different Ring Doorbells look similar but are very different. It is easy to get them confused because of they both have the number 2 in their name. Hope you find this information useful :) * * *

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  31-08-2020 01:57:51

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  user77498

  Yeah the definitely need to clarify this in the page. A quick search on the web will tell you that all OLD versions have quick release but not newer versions. So I’m guessing anything after 2020 will not have a QR.

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  03-04-2024 10:04:42

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  03-05-2024 10:05:15

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