Ring Video Doorbells

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U

user_9c438a

Accepted Solution
£49.99 taken for yearly plan on one ring doorbell?

Hi, I’ve just seen a notification that ring has taken £49.99 for my yearly plan of one ring doorbell… is that right and when did it go up? 

124

6

0

01-07-2024 08:34:09

Responses (4)

  • C
    Accepted Solution

    Hi @user_9c438a. On March 11, XXXX, some changes were made to the pricing of the Ring Protect Basic plan. An email about this price change was sent on February 8, XXXX. You can always view the current pricing for each Ring Protect plan here. Additionally, you can check your current plan billing date and pricing by signing in on Ring.com.

    0

    02-07-2024 08:52:20

    • C

      It could be correct, it depends on the package plan you are on. I would suggest reaching out to Ring via https://ring.com/gb/en/support/contact-us and ask them to clarify for you. :) 

      1

      01-07-2024 09:02:19

      • U

        I've paid this invoice twice why ?number 49A65D8D-XXXXXXXXXX

        0

        03-07-2024 08:07:35

          J

          Hi @user_9c438a. We do not have access to account information in the community; therefore, we cannot assist with your concern. For assistance with your concern, give our support team a call. 

          0

          04-07-2024 06:39:46

      • U

        Shocking isn't it! Many people have jumped ship due to the second price rise in 2 years. I'm one of them. There are doorbells that so the same job without any subscription. Have a look at Eufy. In three years, you will have paid for a Eufy doorbell just by not having a subscription to pay.

        0

        05-07-2024 10:19:33

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