Ring Video Doorbell
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White Light Flashing After Reset...
hardwired-video-doorbell
troubleshooting
We've just moved into a rental with a Ring Doorbell Pro. I held the button on the side down for 30 seconds to reset the device to add it to the app. It gives the "Welcome" message and the setup light spins for a couple seconds, then goes away. After a little bit, the white light starts to slowly flash. How do I get it to stay in setup mode? The owner says it has the power supply installed and the previous tenant had it linked to her account. When you press the button, the Ring chimes and the inside doorbell rings. Thanks, Don
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08-07-2024 03:58:52
Responses (1)
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Tom_Ring
Hi @user_84d845. I would first verify that the previous owner no longer has this device on their account. You can use this Quick Fix Guide here to walk you through the setup process. This Help Center article here will show you the light patterns that your Doorbell may display during the setup process. Do you get any error messages when settings up this doorbell?
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09-07-2024 04:44:27
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