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  Chelsea_Ring

  Hey @walmsleyjames. What cable are you referencing? The Pro Power Kit or something else? If you could take a picture of what is broken this may help!

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  22-04-2020 08:02:23

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  walmsleyjames

  Heres the pictre

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  24-04-2020 01:50:34

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  Chelsea_Ring

  @walmsleyjames I know you mentioned in your title that you have a Doorbell Pro, but do you actually have the Peephole cam? If so, it looks like you're looking for the spare parts which you can find [here](https://shop.ring.com/collections/accessories/products/spare-parts-for-peephole-cam)!

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  24-04-2020 04:49:10

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  walmsleyjames

  Hi, this is exactly what i need! However i'm having 2 problems: - Adding to cart, it adds to chart, but then when i checkout or view cart is disappears - This product isnt listed in the acessories page so i can only access it via your link

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  24-04-2020 10:37:45

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  walmsleyjames

  Hi, Is shipping available to Australia? When in checkout it states not available to the address/ Thanks

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  26-04-2020 11:35:06

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  Eagle328

  When I go to the Australian site, there is no listing for peep hole cams at all. I don't think it's sold there yet possibly or not listed in Ring's website there. So, the part isn't showing up either... My guess is it's not available there.

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  27-04-2020 01:41:24

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  ChrisRB812

  I’ve looked high and low for the replacement flex cable that is seen inside of the doorbell peep camera. It said there was supposed to be a spare in the box but there is not. So I called customer service and the only solution they have is sending me a return label and I have to send my camera back in and the whole thing gets replaced so now I have to be a week at least without protection because they can’t sell this cable. Horrible experience so far with this camera and ring as a whole

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  07-02-2021 01:05:48

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  blink_bl

  Hi @Tom_Ring , i'm having the same trouble as some people here, my flex cable broke for the peephole camera and now it's impossible to find one to replace. And as far as i could see this issue seems to happen with many users and nearly everyone tries to find that cable. I currently have the subscription plan, but i'm not sure if they would send the cable to me since i'm in Brazil.

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  26-07-2021 04:18:26

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  Caitlyn_Ring

  A post was merged into an existing topic: [Need replacement ribbon cable for Ring Peephole](/t/need-replacement-ribbon-cable-for-ring-peephole/140886/6)

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  06-01-2023 05:58:53

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  Caitlyn_Ring

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  06-01-2023 05:59:37

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