English

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Z
Video doorbell 2 hardwired not 100%
hardwired-video-doorbell
hardwired-security-cameras
hardwired-battery-video-doorbell

I have new video doorbell II and since charging the battery is a pain I purchased the hardwired transformer. I charged the new doorbell up to 100% and connected the transformer which is supplying 24v, and unlike my hardwired doorbell pro or my stickup camera (solar powered) which show the battery levels at 100% the doorbell II only shows 69% level. Settings are set to maximum battery health. Why doesn’t this camera show 100% battery or close to it?

15

1

0

06-03-2025 03:05:15

Responses (1)

  • Z

    Turns out the transformer is a “trickle charger” unlike the Ring Doorbell Pro which doesn’t have a battery and will not show 100% charge at any point whereas the stickup camera on the solar charger does show almost 100% all the time which is a trickle charger as well! Support can see the battery level history but we cannot using the App only the current level.

    0

    06-03-2025 04:07:23

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution