Ring Video Doorbell

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J
Setting up Peephole Cam

Installed, in set up and light will not spin. Fully charged battery. Did hard reset several times. Nothing. Thanks

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08-08-2020 08:34:42

Responses (1)

  • M

    Hi @Jdonovan! Please check that the ribbon cable is securely attached and plugged in on the indoor assembly. If the battery is fully charged, pushing the setup button should result in lights. Keep in mind, after a new setup your Ring device may update for a few moments. If the Peephole Cam appears to be offline or unresponsive in the Ring app, try a new setup to see if this resolve it. I hope this helps! :)

    0

    10-08-2020 10:14:19

      J

      Thanks you Marley, It is working now.

      1

      10-08-2020 10:30:34

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