R
Ring video wired burning out transformers
hardwired-video-doorbell
I have a ring video wired doorbell wired directly to a NEW 16v 30va transformer that keeps killing the transformer after a short time. There is NO mechanical chime in this circuit, only a ring wireless chime. Why is this happening and why is there no written instructions from ring on how to fix this? It shouldn't take 3 hours to install one of these devices. So far I am very disappointed in ring.
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19-09-2021 05:52:29
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Tom_Ring
Hi @rick55. What gauge wires are connected to your Doorbell Wired? This shouldn't be happening. I suggest reaching out to a trusted electrician to inspect the transformers installation.
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21-09-2021 09:38:44
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