Ring Video Doorbell
Ring Video Doorbell Pro - 5GHz Streaming Error
Changed my Wi-Fi at home and now my Ring video doorbell does not stream or record properly. My Wi-Fi setup is dual band and has band steering. Ring works OK in 2.4 GHz band but does not work on 5GHz band. The problem is that the 5GHz band is strong where the Ring is installed so it automatically switches to it. It should work since I've checked the device health and all is good on 5GHz (RSSI -61, Transformer Voltage Good) but it simply will not stream (Streaming Error) and records black video. I forced it onto 2.4GHz band by turning off 5GHz band and it worked, but as soon as I turned 5GHz band back on it switches and stops working. I really do not want to have two separate SSIDs for the separate bands as band steering is working perfectly well for absolutely everything else except for Ring. I do not want to sacrifice my Wi-Fi setup just for Ring, as a matter of fact, It will be the other way around if I cannot solve this infuriating issue. The Ring Video Doorbell Pro is supposed to be able to handle 5GHz but it simply does not work.
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20-01-2022 08:42:33
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