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Ring Video Doorbell

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Ring Doorbell 2 hardwired and battery life draining
battery-video-doorbell
troubleshooting

My hardwired Ring Doorbell 2 shows my battery is at 47%, i have never dropped below 99%. Power tests fine why is my battery losing life if it is hardwired?

31094

0

34

28-04-2020 02:39:41

Responses (27)

  • D

    Hello everyone, I have had my ring doorbell pro 2 for a few months now and out of the blue the battery started to drain I have it hardwired to the house and prior to using it I did a complete charge and the battery normally always stays charged. Any suggestions I took the battery out last night and did a charge for about 3 hours and right now it's at 46%

    0

    03-12-2019 01:13:49

    • B

      have hardwired doorbell, shows hardwired but battery draining, so purchased a new battery but still draining! My unit is set to high settings hence the transformer! Am i doing something wrong ?

      3

      21-10-2020 11:37:49

        M

        Same exact problem!! My battery would last for almost a month on full charge but then we switched to hardwire in April. The device started to drain frequently in October and has been lasting only a week at Max before it needs charged again. I wonder if this is due to a firmware update?! Similar to Apple’s iPhone battery issues??

        0

        14-11-2020 06:19:14

    • B

      mine too at 47% today. Hardwired with brand new battery!

      0

      21-10-2020 11:38:57

      • M

        I've the same issue; disabled snapshots, disabled Advanced Motion Detection, attempting to reset the device back to the way it was last winter. I didn't have excessive battery drain then, despite the extreme cold too. This winter I received a low battery email and warning. I agree with the others, the new features introduced by Ring are causing those users where temperatures play a factor to have a faster battery drain than a low voltage trickle charge can complete. Like the others, I'm wondering why I bought this doorbell to hardwire- what was the point when it is superseded by battery usage? Love the hardwired floodlight cams, but this electrical setup doesn't seem viable any longer. Disappointed.

        0

        06-01-2021 04:00:12

        • B

          Ring Doorbell 2 hardwire, worked fine before recent updates. Like the rest of you it now goes dead every other week.

          0

          20-01-2021 06:11:47

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